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What have you fixed today?

November 21, 2013

I should clarify…what have you fixed at work today?  Not to downplay the importance of the things we fix at home (Superman has me to thank for getting his head back on), but let’s focus on work.  Think back over your day, your week…what problems did you solve, what issue did you fix?  Showing up every day at work — in your office, cubicle, window table at Starbucks, or dining room converted into a home office — did you add value by solving a problem?

For some it is an easy question with an easy answer…for others, not so much.  In the September issue of Talent Management magazine, a column by Jac Fitz-enz, talked about an experience he had at a hospital in which the doctors told him he had a problem and they were going to figure out what it was and fix it.  He discusses the “massive” investment in the machines, technology and facilities the hospital had made and pinpoints the real competitive advantage…”all that technology would be useless without the knowledge and skill of the people to leverage it.”  And in this case they leveraged it to fix him.  Now his article focuses on what HR/OD/TM divisions within companies should do to help fix business problems.  His argument is strong, but let’s take it one step further.  To you.  Yes, you add value to your company, to your team, to your clients and vendors when you solve problems…but more importantly you add value to yourself.

So look around…do see an issue, concern or problem…are you the one to fix it?  As 2013 quickly wraps up end your year strong by adding value to your work world (and take some time to add value to your personal world as well).

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